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Speeches
ALTA CONFERENCE
DUNEDIN - 7 JULY 1998
THE FUTURE OF CIVIL JUSTICE - ADJUDICATION OR
DISPUTE RESOLUTION?
MURRAY GLEESON
In law making, whether by legislators or by judges, there
is regular competition for influence between the claims of
reasonable predictability and certainty in the law, and the
claims of fairness and of justice which is appropriately responsive
to the circumstances of individual cases.
The law reports and legal journals contain many examples
of powerful arguments on one side or the other.
An example of an argument on one side is that put to the
House of Lords by counsel for the respondent in
Midland Silicones Ltd v Scruttons Ltd:
1
"The respondents take their stand on orthodoxy.
That is the correct approach. Departure from it is not justified
and would necessarily produce confusion in the law, since those
who make contracts are entitled to have their meaning ascertained
in accordance with established legal principles. This case must
be decided on the fundamental and elementary principle long
established in the common law namely that only a person who
is a party to a contract can sue on it. It is more important
that the law should be clear than that it should be clever."
2
That proposition may be thought to involve
a degree of over-simplification, but that is often a feature
of effective advocacy.
For an example of a contrasting approach, consider the following
passage in a judgment of the High Court concerning a contract
between a bank and sureties for the bank's customer:
3
"They (the sureties) were advanced in years. Their
grasp of written English was limited. They relied on (their
son) for the management of their business affairs and believed
that he and Amadio Builders were prosperous and successful.
They were approached in their kitchen by the bank at a time
when Mr Amadio was reading the newspaper after lunch and Mrs
Amadio was washing dishes. They were presented with a complicated
and lengthy document for their immediate signature. They had
received no individual advice in relation to the transaction
which the document embodied Foolishly they did not attempt to
read the document for themselves. They signed it in the mistaken
belief that their potential liability was limited It is apparent
that Mr and Mrs Amadio, viewed together, were the weaker party
to the transaction between themselves and the bank That weakness
constituted a special disability of Mr and Mrs Amadio in their
dealing with the bank of the type necessary to enliven the equitable
principles relating to relief against an unconscionable dealing."
Numerous, familiar, examples can be given of the
trend, in the last twenty years or so, towards what has been
referred to elsewhere as individualised justice.
4 They include the following:
1 The increased readiness of courts, including the
High Court of Australia, in the area of contract law, to rely
upon equitable principles justifying the granting of relief
against unconscientious conduct;
5
2 legislative prohibition, in trade and commerce,
of misleading and deceptive conduct, and the availability
of remedies in damages for contravention;
6
3 the development of principles providing for more
flexible relief in cases of illegality;
7
4 legislation giving courts and tribunals wide discretionary
powers to reformulate contracts;
8
5 the development of the concept of unjust enrichment
in the context of constructive trusts;
9
6 the expansion of the concept of fiduciary relationships
into commercial areas. 10
Writing extra-judicially Millett LJ recently said:
11
"Equity's place in the law of commerce, long resisted
by commercial lawyers, can no longer be denied. What they once
opposed through excessive caution they now embrace with excessive
enthusiasm."
His Lordship, in examining this trend, and criticising
certain aspects of it, remarked that the pendulum was swinging
back again, at least in Australia. We might as well accustom
ourselves to swings of this pendulum. The arguments for and
against the competing tendencies are well understood, and
have been canvassed so extensively in recent years that it
would be pointless to seek to cover that ground again.
12 Contrary influences
will wax and wane.
Which particular influence will predominate depends, amongst
other things, on the context in which the issue arises. Circumstances
vary, and give rise to different expectations as to the way
in which the law should deal with particular problems. Two
commonplace examples may be given.
In Australian parliamentary elections, voting is compulsory
for people who have attained the age of eighteen years, and
impermissible for people who have not. This bright line rule
is accepted by the community, even though everyone knows that
there are some people under the age of eighteen who are more
intelligent and responsible then some people over the age
of eighteen, and even though what is involved is an important
democratic right.
People who wish to drive on public roads are required to
be licensed. In order to have a licence, it is necessary not
only to have attained a certain age, but also to have faced
an individual assessment of competence. Such is the risk of
damage to other persons, or to property, that might result
from unsafe driving, the community expects that the right
to drive a motor car will be determined on a case by case
basis. The administration of such a licensing system is, of
course, expensive. The cost is well recognised, and procedures
have been established to meet it.
These are two examples of laws which, in terms of the contrast
between a clear and inflexible general rule, and a rule which
requires consideration of individual cases on their merits,
stand at opposite extremes. There is no inherent superiority
in one type of rule as opposed to the other. Some circumstances
call for an emphasis on clarity and certainty. Others call
for an emphasis upon individual evaluation and flexibility.
The community has no particular preference for one kind of
rule as opposed to the other. What is important is that the
rule, in either its generality or its flexibility, be appropriate
to the problem which it addresses. Furthermore, it is understood
and accepted that in cases where the law calls for individual
decision-making, on a case by case basis, substantial cost
may be involved, and it is necessary for appropriate procedures
to be established to recognise and meet the cost.
A good deal of recent writing, by judges and commentators,
on the competing claims of certainty and fairness, has emphasised
that commercial law is one context in which special importance
has been attached to certainty, predictability and clarity.
However, as will appear, it is not only in that context that
the issue has arisen for recent consideration.
Uncertainty takes different forms, but that which is of particular
relevance for present purposes is the uncertainty that exists
where the practical application of a legal principle depends
upon a case by case examination of facts and circumstances,
so that it may be difficult to predict in advance of litigation
what the consequences of the application of the principle
might be. The uncertainty does not lie in the identification
or formulation of the legal rule; it exists because the rule
is such that its practical operation requires an examination
of the facts of each individual case. The uncertainty is increased
if relatively minor differences in the facts, or different
approaches to the exercise of judicial discretion, can produce
different outcomes in litigation.
In some areas of the law, in the interests of expediency,
(which is not regarded by the law as necessarily antithetical
to justice), a line is drawn which may be difficult to justify
in terms of logic. The result may be that the difference between
individual cases standing a little to either side of the line
may appear to be minimal. However, this is usually the consequence
of drawing a line anywhere.
A familiar example is to be found in the principles relating
to liability, in tort, for what is sometimes called pure economic
loss. Here, the adjective "pure" is used to distinguish
the loss under consideration from economic loss occurring
in conjunction with injury to the person or property of the
plaintiff.
The circumstances in which the negligent conduct of a defendant,
which causes physical injury to, or harm to the property of,
one person, might also result in foreseeable economic loss
to a third person, are virtually boundless. Two motor vehicles
which collide on a busy highway may cause extensive delays,
resulting in financial harm to other users of the highway.
A ship which damages a bridge may cause economic harm to users
of the bridge until the bridge is repaired. Physical injury
to a key person in a business enterprise might throw other
employees of the enterprise out of work, or result in insolvency
and loss to creditors.
As a general rule, damages are not recoverable for economic
loss which is not consequential upon injury to the person
or property of the plaintiff, even if such loss is foreseeable.
This bright line rule was adopted in the interests of expediency,
and for the purpose of avoiding indeterminate liability. Dissatisfaction
with the inflexibility of the rule led to its modification,
by the High Court of Australia, in Caltex Oil (Australia)
Pty Ltd v The Dredge Willemstad.
13 The approaches of
the members of the High Court varied somewhat. For present
purposes it is sufficient to refer to Gibbs J who said:
14
"In my opinion it is still right to say that as a general
rule damages are not recoverable for economic loss which is
not consequential upon injury to the plaintiff's person or property.
The fact that the loss was foreseeable is not enough to make
it recoverable. However, there are exceptional cases in which
the defendant has knowledge or means of knowledge that the plaintiff
individually, and not merely as a member of an unascertained
class, will be likely to suffer economic loss as a consequence
of his negligence, and owed the plaintiff a duty to take care
not to cause him such damage by his negligent act. It is not
necessary, and would not be wise, to attempt to formulate a
principle that would cover all cases in which such a duty owed
Those will fall to be ascertained step by step as the facts
of particular cases which come before the courts make it necessary
to determine them. All the facts of the particular case will
have to be considered."
Note the concluding words of that passage. In some
minds, they set alarm bells ringing. In other minds, they
reflect the sort of thing the law is supposed to do. The Australian
approach was rejected by the Privy Council, and subsequently
the House of Lords. In
Candlewood Navigation Corporation Ltd v Mitsui Lines Ltd,
15 the Privy Council
said:
"Their Lordships consider that some limit or control
mechanism has to be imposed upon the liability of a wrongdoer
towards those who have suffered economic damage in consequence
of his negligence Not only has the (established) rule been generally
accepted in many countries including the United Kingdom, Canada,
the United States of America and until now Australia, but it
has the merit of drawing a definite and readily ascertainable
line. It should enable legal practitioners to advise their clients
as to their rights with reasonable certainty, and their Lordships
are not aware of any widespread dissatisfaction with the rule."
The attitude of the English courts may be
summarised as follows. The exclusionary rule is clear. It
was formulated in the interests of avoiding indeterminate
liability. If, in some individual cases, it appears to operate
harshly, then the solution is to make appropriate contractual
arrangements or to insure. That, as a matter of policy, it
is said, is a better solution than the one adopted in Australia,
which involves subjecting a clear rule, formulated as a matter
of coherent principle, to ill-defined and unprincipled exceptions.
The English judges are saying, in effect, that the High Court's
decision in Caltex illustrates that hard cases make
bad law.
A similar conflict of approach, this time between senior
English judges and a New Zealand member of the House of Lords,
appears in the recent decision of Hunter v Canary Wharf
Ltd. 16
The question was entitlement to sue for damages for private
nuisance. The established general rule was that nuisance is
a tort directed against a plaintiff's enjoyment of rights
over land, and that an action for private nuisance may be
brought by the owner or land, or a tenant, or a licensee with
exclusive possession, but not by an occupant who has no right
in the land (such as, for example, the wife or child of the
owner or tenant). This rule was reaffirmed by the House of
Lords in Hunter . Lord Cooke was in dissent. He was
against confining the right to sue in nuisance. He accepted
that some link with land is necessary for standing to sue
for private nuisance, but the precise nature of the link remained
to be defined because of the flexibility of the concept of
occupation. He thought that "occupation of the property
as a home" was an acceptable criterion and would allow
residents who were members of the family or tenant, including
perhaps de facto partners and lodgers to sue. The approach
of the majority, from a policy standpoint, was expressed by
Lord Hope 17
as follows:
"Once (the) principles (distinguishing nuisance from
negligence) are appreciated it should be relatively easy to
identify those who have a right to sue for private nuisance
and those who have not. It is tempting to depart from principle
out of sympathy for the plaintiffs or in search of a remedy
for some objectionable activity, but in this area of the law
it is important to resist the temptation and to rely instead
on the guidance of the principle. To do otherwise would risk
confusion and be likely to lead to uncertainty in the development
of the law, as the point would ultimately be reached when each
case would have to be determined entirely on its own facts."
It is the necessity of determining each individual
case on its own merits, without clear and adequate guidance
as to the determining principle by a reference to which the
outcome of the case will be decided, and with the possibility
of conflicting decisions depending on minor factual differences,
or differences in the exercise of judicial discretion, that
underlies much of the fear that is expressed about potential
uncertainty. Behind that fear there is also, often, an apprehension
that law-makers, whether parliamentary or judicial, may be
setting for courts a task which is not judicial, and which
is essentially a task, not of adjudication, but of dispute
resolution.
This is not to suggest that there is a rigid distinction
between adjudication and dispute resolution. The administration
of civil justice by courts is a well-known form of dispute
resolution. At least in Australia, there is now a fashion
to describe other forms, such as arbitration, mediation, or
conciliation, as "alternative dispute resolution".
18
There is nothing new about taking notice of the difference
between what is expected of courts and judges and what is
expected of people who engage in other forms of dispute resolution.
In 1869 a Judicature Commission was established to review
the English court system. One of the important matters considered
by the Commission was the manner in which commercial litigation
was handled. Representations were made to the Commission by
commercial people from the City of London. The complaints
about courts included complaints of delay and expense. However,
the complaints of the City were not reserved for litigation.
Another well established means of resolving commercial disputes,
arbitration, was also strongly criticised, but for different
reasons. The complaints made against arbitrators were that
their decisions tended to be idiosyncratic and unpredictable,
and they decided cases according to their personal notions
in what was fair in the circumstances, rather than according
to general principles which could be applied across a broad
range of cases. The Commission, rejecting a proposal that
commercial cases be decided by merchants, said:
19
"Now we think that it is of the utmost importance to
the commercial community that the decisions of the courts of
law should on all questions of principle be, as far as possible,
uniform, thus affording precedents for the conduct of those
engaged in the ordinary transactions of trade We fear that merchants
would be too apt to decide questions that might come before
them according to their own views of what was just and proper
in the particular case, a course which, from the uncertainty
attending their decisions, and with the vast and intricate commercial
business of this country, would sooner or later lead to great
confusion."
The importance to England's commercial interests
of reasonable certainty and predictability in the resolution
of commercial disputes is a recurring theme in English judgments,
right up to the present time. Commercial dispute resolution
is itself a valuable service provided by English courts, and
it is one that appears to be valued by foreigners. A text
book on the English Commercial Court records that, in 1995,
in eighty percent of cases tried in the English Commercial
Court at least one party was from overseas, and in more than
fifty percent of cases all parties were foreign.
20
The utility of judicial decision-making which follows, and
sometimes establishes, precedent, is an important difference
between the work of judges and that of other dispute resolvers.
In the importance that is now attached to dispute resolution
we some times overlook the significance of dispute prevention.
Especially in the area of commercial law, there is utility
in both parties to a potential dispute receiving similar advice
as to what the outcome of a dispute, if litigation results,
is likely to be. That is the most common and effective form
of dispute prevention.
Judge Richard Posner has described the body of precedents
in an area of law as a stock of capital - "specifically,
a stock of knowledge that yields services over many years
to potential disputants in the form of information about legal
obligations." 21
He also referred to the utility of judicial services in the
following terms: 22
"There is, it is true, a good deal of private judging.
But an arbitrator or other private judge is hired by the parties
to a dispute to resolve that dispute, not to produce the full
range of judicial services. The full range includes rule making
through the issuance of opinions that interpret statutes, common
law principles, rules and regulations, and constitutional provisions;
the provision of a stand-by dispute-resolution service for people
who can't agree on an neutral arbiter; the interposition of
a neutral body between the State and the citizen - and the enforcement
of arbitration awards, making the public judge a backstop to
the private one.."
Parties to litigation ordinarily want their disputes
resolved as expeditiously, inexpensively, and fairly as possible.
They do not want to become involved in leading cases. This,
however, should not distract attention from the equally important
consideration that most people do not want to become involved
in litigation at all, and there is economic and social utility
in the availability of a process of public adjudication in
the course of which judges declare and apply legal principle
rather than seek a solution to each individual dispute which
appears fair to them.
There is substantial cost, both to individual litigants,
and to the community, in a system of discretionary, or over-particularised
decision-making, where, to use a phrase borrowed from another
area of the law, individual cases simply constitute a wilderness
of single instances.
These considerations, however, whilst important, should
not be overstated. How much weight they should be given varies
with the context. It is not always the case that rules of
law, which, for their practical operation, depend upon an
examination of the facts and circumstances of individual cases,
make it impossible or difficult for disputes to be resolved
without individual curial examination.
Two examples demonstrate that proposition.
In New South Wales, people who suffer injuries arising out
of the use of a motor vehicle frequently seek compensation
by suing for common law damages in negligence. This kind of
action gives rise to an enormous volume of litigation. There
are tens of thousands of such actions pending in our courts.
In cases of that kind the issue of liability is determined
by reference to principles of the law of negligence which
depend for their practical application upon an examination
of the facts and circumstances of each individual case. The
same applies to issues relating to the quantification of damages.
It would be impossible for all, or even most, of such actions
to be determined by judicial decision. The great majority
of such cases, somewhere between 80% and 90%, are settled
between the parties. The most important factor in procuring
settlements of cases of that kind is a common understanding
between the parties of what the outcome of the case is likely
to be if it is left for judicial decision. Experienced lawyers
on both sides of the record, at least in cases where there
is not a great area of dispute as to the primary facts, can
quickly reach common ground on what individual cases are worth.
Even where there is serious dispute as to the facts, the parties
usually settle their differences by taking a view of the probabilities
of success or failure. The civil justice system in New South
Wales would collapse if it ceased to be the case that most
litigation of that kind was settled out of court.
A second example is the way in which the legal system deals
with financial claims resulting from the breakdown of marriages
or of de facto relationships.
The relevant statutes establish general principles which
then have to be applied to the facts and circumstances of
individual cases. Many cases require judicial decision. However,
once again, what saves the system from collapse is that, usually
as a result of the ability of experienced lawyers to reach
a common understanding as to the likely outcome of litigation,
most cases are resolved by settlement between the parties.
The two examples that have just been given constitute the
most common examples of the circumstances in which ordinary
Australian citizens are likely to find themselves involved
in litigation.
These examples show that certainty is a relative concept,
that it needs to be considered in a practical way, and that
there is always a question as to how much certainty the community
wants, and what price it is prepared to pay for it.
Modern legislation has created many administrative tribunals
in the nature of "grievance handling mechanisms which
perform mediative rather than judicial functions".
23 Perhaps some of those
tribunals in time develop what might be described as their
own jurisprudence, with a consequent predictability of outcome.
In Australia some large corporations, such as banks, have
established private dispute resolution sources for dealing
with the customers. It would be interesting to investigate
the extent to which tribunals or dispute-resolvers, such as
the Commercial Claims Tribunal, or the Banking Ombudsman,
although often instructed to deal with each case or complaint
according to equity, and good conscience, and without being
bound by technical rules of law, develop their own set of
quasi-precedents and principles. Self-protection is one practical
reason why they might tend to do so. It may be the only way
of avoiding being crushed by a workload. Most of these tribunals
or bodies have procedures designed to filter claims or complaints
before they arrive at the point of requiring formal resolution.
It is likely that those procedures will often include published
information for the guidance of potential claimants, or complainants,
including information aimed at helping to predict a likely
outcome, and stating the principles according to which the
body in question acts.
The relatively modest size of the judiciary, and the limits
on the resources governments are willing to make available
to courts, provide an important practical constraint upon
the capacity of the judicial system to resolve conflict on
a case by case basis.
Whether courts themselves should provide alternative dispute
resolution facilities to litigants is a current issue of judicial
policy. The predominant view in Australia is that they should,
and some courts already provide such facilities. What are
sometimes called multi-door courthouses have operated for
sometime in parts of the United States.
Even so, the administration of civil justice has a function
that extends beyond the resolution of individual disputes.
Whilst the pendulum will continue to swing, the judicial function,
adjudication, will continue to require due consideration,
according to the context, of the conflicting claims of both
certainty and fairness.
| 1 |
[1962] AC 446 at 459.
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| 2 |
The argument prevailed in that case, but compare New
Zealand Shipping Co Ltd v AM Satterthwaite & Co Ltd
[1975] AC 154 and Port Jackson Stevedoring Pty Ltd v Salmond
and Spraggon (Aust) Pty Ltd (1980) 144 CLR 300.
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| 3 |
Commercial Bank of Australia v Amadio (1983) 151 CLR
447 at 476 per Deane J.
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| 4 |
This expression was first used by Professor P S Atiyah
in a paper entitled "From Principles to Pragmatism",
Oxford University, 17 February 1978 (Clarendon Press)
p 15.
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| 5 |
e.g. Legione v Hateley (1983) 152 CLR 406, Waltons
Stores (Interstate) Ltd v Maher (1988) 164 CLR 387, Foran
v Wright (1989) 168 CLR 385, The Commonwealth of Australia
v Verwayen (1990) 170 CLR 394.
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| 6 |
e.g. Trade Practices Act 1974 (Cth), s52, and corresponding
State legislation in Australia such as Contracts Review
Act 1980 (NSW).
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| 7 |
Nelson v Nelson (1994) 184 CLR 538, cf Tinsley v Milligan
[1994] 1 AC 340.
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| 8 |
Consumer Claims Tribunal Act 1987 (NSW).
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| 9 |
See Simon Gardner "The Element of Discretion",
Frontiers of Liability, vol 2, ed Peter Birks, Oxford
University Press, 1994, p186.
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| 10 |
Trenchantly criticised by Lord Browne-Wilkinson in
his paper "Equity in a Fast Changing World",
1996, New Zealand Law Conference, Dunedin. See also Westdeutsche
Landesbank v Islington London Borough Council [1996] AC
669.
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| 11 |
Equity's Place in the Law of Commerce 114 LQR 214,
April 1998.
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| 12 |
Two examples of somewhat different points of view appear
in the New Zealand Law Journal for November 1996: one
a paper by Justice E W Thomas: "An Affirmation of
the Fiduciary Principle" (p405), the other an article
by Sir John Balcombe "Fiduciary Relationships: Litigator's
Dream or Nightmare?" (p402).
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| 13 |
(1976) 136 CLR 529.
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| 14 |
At 555.
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| 15 |
[1986] AC 1 at 25, see also Leigh and Sillavan Ltd
v Aliakmon Shipping Co Ltd [1986] 1 AC 785.
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| 16 |
[1997] AC 655.
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| 17 |
At 723.
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| 18 |
For a discussion of the trend towards ADR in New Zealand
see John Lamar "Dispute Resolution in a Market Economy"
The Arbitrator vol 16 No 4, February 1998.
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| 19 |
Third Report, January 1874, as quoted in Colman &
Lyon, The Practice and Procedure of the Commercial Court,
4 th Ed, 1995, Lloyds of London Press.
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| 20 |
Colman & Lyon, op cit, p12.
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| 21 |
Richard A Posner, Economic Analysis of Law, 3
rd Ed, p509.
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| 22 |
Richard A Posner, Overcoming the Law, Harvard University
Press, p114.
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| 23 |
Martin Loughlin, Courts and Governance - The Frontiers
of Liability, Vol 1 ed P Birks, Oxford University Press,
1994, p91 at 96.
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