Please be advised that the High Court building in Canberra will be closed to the public for an event from Wednesday, 19 November to Friday, 21 November 2025.

Moore v. Scenic Tours Pty Ltd

Case No. S285/2019
Case information

Lower Court Judgment

24/10/2018 Supreme Court of New South Wales (Court of Appeal) (Payne JA, Sackville AJA, Barrett AJA)

[2018] NSWCA 238

Catchwords

Consumer protection – Disappointment and distress damages – Where representative proceedings brought on behalf of passengers who paid for and travelled on European river cruises supplied by respondent – Where number of cruises seriously disrupted by high water levels on rivers – Where seeking compensation for loss of value and damages for disappointment and distress – Whether s 275 of Australian Consumer Law (“ACL”) operates to apply s 16 of Civil Liability Act 2002 (NSW) as Commonwealth law to direct court exercising federal jurisdiction in how to fix damages under s 267(4) of ACL for breach of statutory guarantees in ss 60 and 61 of ACL – Whether s 16 limited to cases where tort claim governed by NSW law or death or injury suffered in NSW – Whether claim under s 267(4) for damages for disappointment and distress constituted claim governed by s 16.

Short particulars

Documents

13/09/2019 Hearing (SLA, Sydney)

24/09/2019 Notice of appeal

24/09/2019 Notice of constitutional matter (Appellant)

01/11/2019 Written submissions (Appellant)

01/11/2019 Chronology (Appellant)

29/11/2019 Written submissions (Respondent)

11/12/2019 Amended Notice of constitutional matter (Appellant)

19/12/2019 Reply

11/02/2020 Hearing (Full Court, Canberra) (Audio-visual recording)

11/02/2020 Outline of oral argument (Appellant)

11/02/2020 Outline of oral argument (Respondent)

24/04/2020 Judgment (Judgment summary)